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AI · Accounting
Caelum AI — Document Processing

99% · Extraction accuracy

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

Read →
Global delivery
India · Belgium · UK

Three offices, three time zones.

→
Connected digital infrastructure across a vast city.

AI & software
engineered for production.

Mindrops builds applied AI, digital products and enterprise platforms for ambitious startups and global businesses.

Clients

  • UNDP India
  • India Post
  • UTIITSL
  • Central Goods and Services Tax (CGST)
  • BECIL
  • Akshaya Patra
  • The Coffee Bean & Tea Leaf
  • Bharat Rasayan
  • Hero MotoCorp
  • Sardar Meat Shop
  • Unilever
  • Anton Paar
  • World Food Programme
  • Cushman & Wakefield
  • DLF
  • Pacific Malls
  • Barbeque Nation
  • HR Acuity
  • Ekaagra

Technology partners

  • AWS Partner
  • Microsoft Partner
  • Google Cloud
  • Shopify Partner
  • Ingram Micro

Our services

From AI workflows to enterprise platforms, we design, build and support the software your business runs on.

  1. Strategy, Design & Web

    Decide what to build, design how it works and launch websites that represent you.

  2. Software & Platform Engineering

    Build digital products and enterprise systems around your business.

  3. Mobile Application Development

    Native and cross-platform apps for Android and iOS, with the backend and admin they need.

  4. Digital Commerce

    Online stores, shopping apps and quick-commerce systems built around how you sell.

  5. AI, Data & Intelligent Automation

    Apply AI to everyday workflows and complex business processes.

  6. Cloud & Platform Operations

    Cloud and DevOps: the infrastructure, delivery pipelines and operations behind your software.

  7. Cybersecurity & Risk Management

    Test, harden and govern your applications, cloud and data against real-world risk.

  8. Digital Marketing & Growth

    Connect your business with the right audiences across search and digital channels.

Selected projects

Citizen services, enterprise operations and digital products, built around the people who rely on them.

A group of smiling children waving in a rural field at sunset
Global reach170countries and territories where UNDP worksUnited Nations Development Programme

International development · E-learning

A learning platform for UNDP India’s programmes

For UNDP India, we built a learning management system that puts courses, learner enrolment and progress tracking in one place, so programme teams can run training at scale from a single system.

Learning management · Course delivery · Progress tracking

Families sharing meals and everyday moments on sunlit terraces, beneath an illustrated Unilever logo
Everyday reach3.4bnpeople use Unilever products every day190+ countries where its brands are sold

Consumer goods · Applied AI + mobile

AI loyalty programme app for Unilever

For Unilever, we built a mobile loyalty programme with applied AI at its core, turning everyday purchases into a direct and continuing relationship between the brand and its consumers.

Loyalty programme · Applied AI · Mobile app

Receipts streaming into a structured data table on glass panels
Extraction accuracy99%with human-in-the-loop review, on tens of thousands of documents a monthUK accountancy

Accountancy · Applied AI document processing

AI document processing for a UK accountancy practice

For a large UK accountancy practice, we built Caelum AI. It reads receipts, invoices and bank statements with AI, OCR and human-in-the-loop review, applies VAT, DRC and CIS rules, and exports to Excel, CSV or Tally – cutting manual statement entry by about 95%.

OCR + LLM · Human-in-the-loop review · VAT, DRC & CIS rules · Excel, CSV & Tally

Espresso pouring from a coffee machine into a glass cup
Cafés in India50+outlets across India, served by the systems we builtBrewing since 1963

Food & beverage · Applied AI + operations

Café operations, AI ordering and commerce for a coffee brand

For The Coffee Bean & Tea Leaf in India, we built an outlet ticketing system that logs equipment downtime and moves every issue up an escalation matrix until it is fixed; BeanBot, an LLM-powered assistant that recommends and takes orders in chat; and the brand’s Shopify store.

Outlet ticketing · Downtime & escalations · AI chatbot · Shopify

Aerial view of an India Post mail hub, with rows of red postal trucks beside an airport and an expressway
Total post offices1,65,000The largest postal network in the world

Public sector · Applied AI

Grievance management for India Post

For India Post, we built an AI-powered grievance platform that classifies complaints arriving from every channel and routes them through one governed workflow, so central and regional teams work the same record against tracked SLAs.

AI triage · Multi-channel intake · SLA tracking

Skewers of paneer, prawns and kebabs on a table grill in a Barbeque Nation restaurant
Restaurants230In 86 cities across 5 countriesListed on NSE and BSE

Food & beverage · Enterprise portal

Partner portal for a restaurant chain

For Barbeque Nation, we built a partner portal where vendors onboard, manage their contracts through every stage and see their ledger live, with the ERP kept as the system of record.

Vendor onboarding · Contract lifecycle · Live ledger · ERP integration

A benchtop lab instrument and a tablet on a dark laboratory counter

Instruments · iOS, iPadOS & Android apps

Companion apps for a precision instrument, built for Anton Paar

For Anton Paar, we built the iPhone, iPad and Android apps for Easydens, its precision density and extract meter for home brewers: an easy display and touch controls for the meter’s output – fast-tracked, tested across iOS and Android devices and supported after launch.

Xcode · Android Studio · SQLite · Charts & MPAndroidChart

Why Mindrops

Senior engineers lead the work through a defined delivery process, and you own the source code and documentation.

Founded in 2016 · New Delhi, London and Brussels · CMMI Level 3

More about Mindrops
  1. Senior engineers

    Work with engineers who take responsibility for architecture, technical decisions and delivery.

  2. Defined delivery process

    Defined delivery processes, code reviews and quality checks keep your project structured and accountable.

  3. Security reviews and testing

    Threat modelling, code review and security testing inform how your software is designed and built.

  4. Ownership and handover

    You own the source code, documentation and infrastructure configuration, with a clear handover.

More about Mindrops

Industries we work with

We shape software around your users, operating requirements and the realities of your sector.

Government & Public Sector

Citizen services and administrative platforms shaped around complex workflows, access needs and governance.

Explore Government & Public Sector

Fintech & Financial Services

Applications for onboarding, transactions and financial operations, with security and auditability considered from the start.

Explore Fintech & Financial Services

Healthcare

Digital experiences connecting patients, care teams and information across fragmented systems.

Explore Healthcare

Retail & E-commerce

Storefronts, commerce platforms and operational systems that connect customer journeys with business operations.

Explore Retail & E-commerce

Real Estate & Property

Property discovery, customer portals and connected workflows for sales and operations.

Explore Real Estate & Property

Logistics & Mobility

Platforms for dispatch, tracking and coordination across distributed operations.

Explore Logistics & Mobility

Education & EdTech

Learning platforms that bring content, enrolment, assessments and learner progress together.

Explore Education & EdTech

Manufacturing

Connected workflows across production, procurement, inventory and enterprise systems.

Explore Manufacturing

Our delivery process

A practical path from business requirements to working software, with engineering and support considered together.

  1. Discovery

    Map goals, users, data and constraints. Agree scope, priorities and a first release.

  2. Design

    Shape the experience, architecture and integrations, and prototype before the build.

  3. Development

    Build in reviewable increments, with demos of working software as we go.

  4. Testing

    Automated and manual testing for quality, performance and security, with code review and VAPT.

  5. Launch

    Deploy to production, migrate data and hand over documentation and access.

  6. Ongoing support

    Monitoring, maintenance and enhancements, with the support scope agreed up front.

Client reviews

Selected excerpts from published client reviews, each shown with the project it describes and linked to the full review.

Warehouse operations platform

A field app and web admin panel connecting material records, site expenses and reporting across warehouse locations.

From the client’s review

“Reporting that used to take a full day of compiling sheets is now a filtered download from the admin panel.”
Amit AgarwalDirector, Footprint WarehousingRead full review on Clutch

AI invoice extraction

Vendor invoices are read and extracted automatically, stored, and passed to the accounting tools the finance team already uses.

From the client’s review

“The AI extraction they built works reliably with different invoice formats which was the main thing we needed.”
Keshpal YadavEmployee, VRV Hospitality Private LimitedRead full review on Sortlist

Ordering platform for a retail chain

A website and mobile app for a 70-outlet meat retail chain in Delhi NCR, on a backend built for high order volume.

From the client’s review

“The admin dashboard was the standout, putting inventory, pricing, and promotions across all 70 outlets in the hands of non-technical staff.”
Karan SahniDirector, Sardar Meat ShopRead full review on Sortlist

AI vehicle monitoring

Computer vision at a mine gate records number plates, vehicle movements and trip counts for daily reporting.

From the client’s review

“Daily reports are ready on their own, so nobody has to sit and prepare them at the end of the shift.”
Ashok Kumar SinghOwner, M/s Mineshaft Traders & ConsultantRead full review on DesignRush

Fintech lending platform

A customer app, vendor app and admin panel from one team, with KYC, CIBIL credit checks and automated loan approvals.

From the client’s review

“Fintech projects have a lot of layers and it was good to work with a team that understood the credit and lending side of things.”
Shyam AryaDirector, Insto Fin Private LimitedRead full review on Sortlist

Food delivery ecosystem

Customer, restaurant-partner and rider apps, an admin panel and a marketing website for a pure-vegetarian delivery service, built from scratch.

From the client’s review

“The customer app, restaurant app, and rider app all feel like they belong to the same ecosystem rather than being built separately and assembled later.”
Jatin AggrawalCo-Founder, Vezito Private Ltd.Read full review on Sortlist

Recruitment & candidate management

A recruitment platform with candidate registration, applications, admit cards and a central admin dashboard.

From the client’s review

“They designed it to handle high concurrent traffic during active recruitment drives, which was critical for us.”
AnujDirector, NIA Aviation Services Pvt. Ltd.Read full review on GoodFirms

Rider delivery app

An Android app for 30–60-minute fashion deliveries across Delhi: order assignment, tracking, cash-on-delivery collection and return pickups.

From the client’s review

“The rider interface was practical and easy to use from day one, which made adoption on the ground much smoother than we expected.”
Shivang TanujaOwner, RocketZoneRead full review on Sortlist

Rural telehealth platform

A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.

From the client’s review

“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
Rama RamanDirector, EonMedRead full review on Sortlist

Phone resale app

iPhone and Android apps for selling a used phone in Delhi, from choosing the model and answering condition questions to price, pickup booking and payment.

From the client’s review

“Instead of building our first list as it was, the Mindrops team tested it, found it too long and cut it down until a new user could finish it easily.”
Ms. AnjuDirector, KineketRead full review on Sortlist

More client reviews

Frequently asked questions

The practical details of starting, building and supporting your project.

Discuss your project

How much does a project cost?

Pricing depends on scope, complexity and the engagement model. After an initial discovery, we provide a written estimate and recommend a suitable approach.

How long will my project take?

We agree milestones and a first-release plan after understanding the scope. Work is delivered in increments so you can review progress throughout the build.

Who owns the code and intellectual property?

Ownership and handover are defined in your agreement. We provide the agreed source code, documentation and infrastructure configuration; third-party components retain their applicable licences.

How will we work together?

Regular demonstrations and a shared delivery plan keep progress visible. Communication channels, review points and responsibilities are agreed at the start.

What happens after launch?

Ongoing engineering, maintenance and managed support can be arranged around your needs. Coverage, responsibilities and service levels are agreed for your project.

How do we get started?

Share what you want to build or improve. We review the requirements with you and agree the next step, usually an initial discovery conversation.

Still have questions? Discuss your project

Contact us

Tell us what you want to build or improve, from a new product or AI workflow to an existing system, and we will reply within one business day.

We respond within one business day.

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