AI, Data & Automation
Agents, GenAI, automation and data platforms
Software & Product
Custom platforms, web & mobile, modernisation
Cloud, Security & Reliability
Managed cloud, DevOps, cybersecurity and QA
E-commerce & Apps
Commerce platforms and on-demand apps
Digital Marketing
Search, AI visibility, paid media and lifecycle
Hire & Engagement
Dedicated engineers, teams and engagement models
Technologies
Languages, frameworks, mobile and cloud platforms
Mindrops builds AI chatbots and assistants that answer from your own content and data, resolve routine queries and hand off to a person with the full conversation when needed.
Clients
Software Mindrops has designed and built for clients in this area.
Government · GovTech
An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.
Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.
AI · Food & Beverage
An embeddable AI chat assistant grounded in live catalogue and store data, with an “Order Now” action on every product and a no-code admin console for content and pricing.
Live across 50+ outlets in India, handling about 10,000 conversations a month and around 50 orders a day.
AI · Accounting
A Mindrops document-intelligence product that extracts transactions, line items, totals and dates to Excel, CSV, JSON or XML through a REST API, with human-in-the-loop review.
Delivers 99% extraction accuracy on supported documents across bank statements, invoices and receipts.
Mindrops builds LLM- and RAG-based chatbots for sales, support and internal use — grounded in a client’s own content, omnichannel across web and WhatsApp, with guardrails and human handoff. Each assistant understands natural language and acts on the client’s data to answer, qualify and resolve queries.
Resolve common queries instantly, grounded in a client’s docs and policies.
Qualify, answer and capture leads 24/7, then hand warm ones to sales.
Assistants over a client’s internal knowledge that make staff faster.
Answers from a client’s own content, with a citation to each source.
Web, app and WhatsApp Business API from one assistant.
Escalate to a person when needed, and learn from every conversation.
Repeat queries crowd out complex cases. An assistant resolves the routine ones from your policies and FAQs and passes the rest on with context.
Customers ask by intent, preference and dietary need — and they mistype. A grounded assistant recommends, prices and links straight to the order.
Citizens need answers and a way to raise an issue at any hour. A chatbot and FAQ base resolve common questions and open a ticket when needed.
Staff lose time searching policies and manuals. An internal copilot answers from that knowledge, with a citation to the source.
AI vehicle monitoring
Computer vision at a mine gate records number plates, vehicle movements and trip counts for daily reporting.
From the client’s review
“Daily reports are ready on their own, so nobody has to sit and prepare them at the end of the shift.”
AI invoice extraction
Vendor invoices are read and extracted automatically, stored, and passed to the accounting tools the finance team already uses.
From the client’s review
“The AI extraction they built works reliably with different invoice formats which was the main thing we needed.”
Warehouse operations platform
A field app and web admin panel connecting material records, site expenses and reporting across warehouse locations.
From the client’s review
“Reporting that used to take a full day of compiling sheets is now a filtered download from the admin panel.”
Recruitment & candidate management
A recruitment platform with candidate registration, applications, admit cards and a central admin dashboard.
From the client’s review
“They designed it to handle high concurrent traffic during active recruitment drives, which was critical for us.”
Fintech lending platform
A customer app, vendor app and admin panel from one team, with KYC, CIBIL credit checks and automated loan approvals.
From the client’s review
“Fintech projects have a lot of layers and it was good to work with a team that understood the credit and lending side of things.”
Rural telehealth platform
A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.
From the client’s review
“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
We list the questions and tasks the assistant must handle, the content and systems it answers from, and when it must hand off.
Content is crawled, cleaned and indexed; catalogue, pricing and account data are connected through lookups the model cannot override.
We test against real customer phrasing, typos and edge cases, and tune routing so routine requests skip the model.
Release on web, app or WhatsApp, with traces, token usage and conversion analytics feeding the next round of improvements.
Tell us who the assistant serves and what it should resolve. We’ll outline the grounding, channels and handoff design, and reply within one business day.
An engineer will respond within one business day.
Have a defined scope? Get a quote
