DevOps and site reliability engineering for customer-facing platforms.
Mindrops brings DevOps and site reliability engineering to your platform — CI/CD, observability, SLOs and incident response — so it ships faster and stays up under load.
A selection of the software Mindrops has designed and engineered for clients.
SaaS · Influencer Marketing
Activate by Bloglovin'
A dedicated onshore and offshore Mindrops team built, upgraded and maintained the platform with Agile delivery — campaign matching, messaging and real-time reporting.
Maintained for 4+ years, scaling to 130,000+ influencers and 100,000+ brands on a network serving 16M+ users a month.
Total post offices1,65,000The largest postal network in the world
Government · GovTech
India Post — Grievance Redressal
An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.
Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.
Mindrops implements and operates the DevOps and site reliability engineering (SRE) practices that make software ship quickly and run reliably — CI/CD, observability, service-level objectives, incident response and resilience. The result keeps a platform fast, available and recoverable under load.
01
CI/CD
Automated, safe pipelines so teams release often without breaking things.
02
Observability
Logging, metrics and tracing so teams can see and fix issues fast.
03
SLOs & error budgets
Define and measure reliability targets that balance speed and stability.
04
Incident response
On-call, runbooks and blameless post-mortems that reduce repeat failures.
05
Resilience & scaling
Auto-scaling, failover and DR so the platform survives spikes and faults.
06
Infrastructure as code
Reproducible infrastructure and environments via Terraform and GitOps.
Who our DevOps and SRE service is for
Customer-facing platforms
SaaS and digital products where an outage means lost revenue, churn or a public incident, and reliability needs measurable targets.
Teams afraid to deploy
Organisations where releases are manual, infrequent and stressful, so changes pile up and every deployment becomes a risk.
On-call teams buried in alerts
Engineers drowning in noisy alerts and repeat incidents, with no clear view of what actually affects users.
Systems heading into growth
Platforms facing higher traffic, seasonal peaks or a new market that need autoscaling, failover and tested recovery first.
Why Mindrops for DevOps and SRE
Targets before tooling
SLOs are agreed with product owners first, then alerting and error budgets are built around them, so pages fire when users are affected.
Experience on a long-running platform
Mindrops maintained, upgraded and supported Activate by Bloglovin’ for more than four years while its social-media integrations kept changing underneath it.
Post-mortems with tracked fixes
Every significant incident gets a blameless write-up with owners and dates for each fix, and those fixes are tracked to completion.
Rollback built into the pipeline
Automated tests, staged rollouts and one-step rollback are part of the CI/CD we build, so teams can release more often at lower risk.
Technologies we use
CI/CD
GitHub Actions · GitLab CI · Argo CD
Observability
Prometheus · Grafana · OpenTelemetry
Platform
Kubernetes · Docker · Terraform
Cloud
AWS · Azure · GCP
Client reviews
Recruitment site maintenance
An annual maintenance contract to stabilise an aviation recruitment website and fix its online application workflow, which has to hold up during active hiring drives.
From the client’s review
“Most aviation candidates apply through phones, and the fixes to the application flow reflected a practical understanding of that, not just surface-level design changes.”
A Mindrops team working alongside the client’s own engineers on software development and cloud-based projects, brought in to add reliable delivery capacity.
From the client’s review
“Mindrops handled complex requirements with ease and added value throughout the project.”
A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.
From the client’s review
“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
DevOps is the culture and automation that speeds delivery; SRE applies engineering and measurable reliability targets (SLOs) to operations. Mindrops does both, together.
How is reliability measured?
With SLOs and error budgets, plus observability (metrics, logs, traces) that shows how each service performs against them.
Can Mindrops reduce incidents?
Yes. Observability, runbooks, auto-scaling and blameless post-mortems cut both the frequency and the impact of incidents.
Does Mindrops set up CI/CD?
Yes — secure, automated pipelines so teams release frequently and safely.
How does this relate to platform engineering?
SRE practices often get productised into an internal platform — see platform engineering.
Contact us
Share your current setup and your last few incidents. An SRE engineer will reply within one business day with where we would start.