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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

Read →
Global delivery
India · Belgium · UK

Three offices, three time zones.

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Internal developer platforms for multi-team engineering organisations.

Mindrops builds internal developer platforms — self-service environments, golden paths, CI/CD and guardrails — that cut cognitive load and let your engineers ship faster, safer and more consistently.

Clients

  • Cushman & Wakefield
  • Pacific Group
  • DLF Group
  • Barbeque Nation
  • The Coffee Bean & Tea Leaf

Selected projects

A selection of the software Mindrops has designed and engineered for clients.

SaaS · Influencer Marketing

Activate by Bloglovin'

A dedicated onshore and offshore Mindrops team built, upgraded and maintained the platform with Agile delivery — campaign matching, messaging and real-time reporting.

Maintained for 4+ years, scaling to 130,000+ influencers and 100,000+ brands on a network serving 16M+ users a month.

Total post offices1,65,000The largest postal network in the world

Government · GovTech

India Post — Grievance Redressal

An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.

Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.

History-of-Posting systemHOPBuilt, deployed and maintained end to end

Government · GST

Central Goods and Services Tax (CGST) — HOP System

A History-of-Posting (HOP) system for employee posting history and establishment management, built and deployed by Mindrops.

Built, deployed and still maintained by Mindrops as the zone’s single source of truth for posting history.

Platform engineering services

Mindrops designs and builds internal developer platforms (IDPs) that give engineers self-service, paved-road access to infrastructure, pipelines and environments. Each platform adds golden paths, CI/CD, observability and guardrails so application teams ship faster, more consistently and with less risk.

Internal developer platform

Self-service portals and golden paths so teams provision, build and deploy without waiting on ops.

CI/CD & automation

Standardised, secure pipelines that make the right way the easy way for every team.

Infrastructure as code

Reproducible, reviewable infrastructure with Terraform and GitOps — no snowflake environments.

Guardrails & policy

Security, cost and compliance policy enforced automatically by the platform.

Observability built in

Logging, metrics and tracing wired into the platform so every service is observable by default.

Developer experience

Less toil, faster onboarding and shorter lead times, tracked against a baseline taken on day one.

Who we build developer platforms for

Inconsistent pipelines across teams

Organisations where every team has built its own pipelines and infrastructure, so standards, security and support vary from team to team.

Slow onboarding and environment requests

Engineers who wait days for an environment, credentials or a pipeline before they can ship useful code.

Ops run as a ticket queue

Small ops or platform teams fielding repetitive requests that a self-service workflow could handle in minutes.

Guardrails that depend on reviewers

Security, cost and compliance rules that depend on people catching problems in code review.

Why Mindrops for platform engineering

Designed with your developers
We interview and shadow the teams who will use the platform, then pave the workflows they repeat most.
Adoption metrics from day one
Lead time, deployment frequency, change-failure rate and onboarding time are baselined on day one, so the platform’s effect shows up in numbers.
Technology chosen per workload
Kubernetes, serverless or managed services are chosen per workload, so product teams carry only the complexity their services need.
Ownership handed to your team
Templates, Terraform modules and runbooks live in your repositories, and we pair with your platform engineers until day-to-day ownership sits with them.
Technologies we use
Platform
Kubernetes · Docker · Terraform · GitOps
CI/CD
GitHub Actions · GitLab CI · Argo CD
Observability
Prometheus · Grafana · OpenTelemetry
Cloud
AWS · Azure · GCP · Serverless

Client reviews

Extra capacity for software and cloud

A Mindrops team working alongside the client’s own engineers on software development and cloud-based projects, brought in to add reliable delivery capacity.

From the client’s review

“Mindrops handled complex requirements with ease and added value throughout the project.”
Harsh BihaniHead of Technology, Qzaark IndiaRead full review on Sortlist

Recruitment site maintenance

An annual maintenance contract to stabilise an aviation recruitment website and fix its online application workflow, which has to hold up during active hiring drives.

From the client’s review

“Most aviation candidates apply through phones, and the fixes to the application flow reflected a practical understanding of that, not just surface-level design changes.”
SuryaDirector, Bhartiya Aviation ServicesRead full review on Sortlist

Warehouse operations platform

A field app and web admin panel connecting material records, site expenses and reporting across warehouse locations.

From the client’s review

“Reporting that used to take a full day of compiling sheets is now a filtered download from the admin panel.”
Amit AgarwalDirector, Footprint WarehousingRead full review on Clutch

Recruitment & candidate management

A recruitment platform with candidate registration, applications, admit cards and a central admin dashboard.

From the client’s review

“They designed it to handle high concurrent traffic during active recruitment drives, which was critical for us.”
AnujDirector, NIA Aviation Services Pvt. Ltd.Read full review on GoodFirms

Fintech lending platform

A customer app, vendor app and admin panel from one team, with KYC, CIBIL credit checks and automated loan approvals.

From the client’s review

“Fintech projects have a lot of layers and it was good to work with a team that understood the credit and lending side of things.”
Shyam AryaDirector, Insto Fin Private LimitedRead full review on Sortlist

Rural telehealth platform

A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.

From the client’s review

“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
Rama RamanDirector, EonMedRead full review on Sortlist

More client reviews

How we build an internal developer platform

  1. 01 — Discover

    Developer journey mapping

    Trace how code moves from laptop to production today, where teams wait, and which paths are worth paving first.

  2. 02 — Pave

    First golden path

    Build one end-to-end golden path — service template, pipeline, environment and observability — with a pilot team.

  3. 03 — Expand

    Self-service and guardrails

    Add a developer portal, more templates and policy-as-code for security, cost and compliance, shaped by pilot feedback.

  4. 04 — Adopt

    Rollout and ownership

    Onboard further teams, track the delivery metrics against the baseline and hand ownership to your platform team.

Frequently asked questions

What is platform engineering?
It is the practice of building an internal developer platform — a self-service, paved road of infrastructure, pipelines and environments — so application teams ship faster without each reinventing ops.
Is this just DevOps with a new name?
No. DevOps is the culture and practice; platform engineering productises it into a reusable internal platform. Mindrops does both — see the DevOps & SRE service.
Is Kubernetes required for this?
Not necessarily. Mindrops builds the platform around the organisation’s needs — Kubernetes where it fits, serverless or managed services where it does not.
How is success measured?
By developer-experience and delivery metrics: lead time, deployment frequency, change-failure rate and onboarding time — improved and tracked.
Can security and cost guardrails be enforced?
Yes. Mindrops builds policy-as-code so security, cost and compliance rules are enforced automatically in the platform. See FinOps and cybersecurity.

Contact us

Tell us how many teams you have and how they deploy today. A platform engineer will reply within one business day with where a platform would pay off first.

Talk to a platform engineer

An engineer will respond within one business day.

Have a defined scope? Get a quote

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