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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

Read →
Global delivery
India · Belgium · UK

Three offices, three time zones.

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Citizen portals and case-management systems for government and public bodies.

Mindrops engineers secure, accessible, large-scale software for government and public bodies — citizen portals, grievance and case-management systems and the platforms that serve millions.

Clients
  • India Post
  • UTIITSL
  • NHRDF
  • BECIL
  • Central Goods and Services Tax (CGST)

Common challenges in government software

Peak demand

Systems that serve millions of citizens without buckling at peak demand.

Security & compliance

Strict security, data residency and audit requirements, met by design.

Citizen access

Accessible, multilingual interfaces that work for every citizen, on any device.

Legacy modernization

Aging systems that need to be modernised without disrupting essential services.

Transparency & audit

Full audit trails and reporting for accountability and oversight.

Public procurement

Delivery that fits public procurement — we are GeM-verified and MSME/Startup-India registered.

What we build for government

Mindrops builds government and public-sector software — citizen-facing portals, grievance and case-management systems, and back-office platforms — engineered for security, accessibility and national scale. We are GeM-verified, with live pan-India GovTech in production.

Selected projects

Total post offices1,65,000The largest postal network in the world

Government · GovTech

India Post — Grievance Redressal

Pan-India grievance management for the Department of Posts, with central and regional workflows. Awarded via GeM in November 2025.

PAN card applicationsPan-IndiaA national citizen service, brought to mobile

UTIITSL

A mobile application for PAN card applications across India, bringing a national citizen-service workflow to mobile.

Horticultural research foundationFarmer appPlus admin panel, payroll, provident-fund and CMS systems

NHRDF

A farmer mobile app and admin panel, payroll and provident-fund systems, plus website development, CMS and maintenance for the National Horticultural Research and Development Foundation.

Geo-tagged field captureGPS + PhotoWeb dashboard and Android field app, delivered in 2025

Government · Media

BECIL — Media Monitoring Software

A media-monitoring platform with an admin dashboard and Android app for field capture, verification and reporting.

Other industries we serve

Fintech & Financial Services Real Estate & Property Logistics & Mobility Energy & Utilities Manufacturing Education & EdTech Nonprofit & Social Impact Retail & E-commerce Healthcare

Frequently asked questions

Do you have real government experience?
Our government and institutional work includes India Post grievance management, the UTIITSL PAN application mobile app, NHRDF farmer and back-office systems, BECIL media monitoring, and Central Goods and Services Tax (CGST) software and website maintenance.
Are you certified and procurement-ready?
Yes. We are GeM-verified, MSME/Startup-India registered and CMMI Level 3, with live pan-India GovTech in production.
Can you modernise our existing systems?
Yes. We re-platform and modernise legacy systems without disrupting live services. See legacy modernization.
How do you handle security and data residency?
With a secure SDLC, access control, audit trails and deployment that meets data-residency requirements. See cybersecurity.

Contact us

Tell us about your platform, product or system. Our teams will respond within one business day.

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