BI dashboards built on one governed definition of each KPI.
Mindrops builds the data models, metrics layer and dashboards that give leaders one consistent view of the business, plus self-serve analytics for the teams who use the data.
Software Mindrops has designed and built for clients in this area.
Total post offices1,65,000The largest postal network in the world
Government · GovTech
India Post — Grievance Redressal
An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.
Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.
Mindrops built four production ML products in Python: predictive maintenance, computer-vision body measurement, multi-channel attribution and deep-learning manpower forecasting.
25% lower maintenance cost, 20% fewer sales returns, 15% more sales and 90% better forecasting accuracy for the respective clients.
A read-only validation platform that runs 30+ checks across seven detection modules — including eight statistical anomaly methods — with one governed review workspace.
Every client close is now checked the same way and tracked from one dashboard, with 100% of findings carrying an audit trail for sign-off.
Mindrops builds the data models, metrics layer and interactive dashboards that turn raw data into decisions — plus self-serve analytics for business teams. Each is built on a trustworthy data foundation, and can layer in AI for forecasting and anomaly detection.
01
Data modeling
Clean, well-defined models so every chart means the same thing everywhere.
02
Decision dashboards
Clear, interactive dashboards built around the decisions they support.
03
Self-serve BI
Let teams answer their own questions without a ticket to the data team.
04
Metrics layer
A governed, single definition of every KPI across the organisation.
05
Embedded analytics
Analytics built into a client’s own products for their customers.
06
AI forecasting
Layer in forecasting and anomaly detection where it adds value.
Who we build BI dashboards for
Leadership teams with conflicting numbers
Every department reports a different figure for the same KPI. A governed metrics layer gives each one a single definition.
Operations managers tracking SLAs
Backlogs and breaches are spotted too late. Live dashboards show ageing, throughput and exceptions as they happen.
Analysts stuck on ad-hoc requests
Every question becomes a ticket. Self-serve BI on clean data models lets teams answer their own.
SaaS products whose customers want insight
Users ask for reporting inside your product. Embedded analytics delivers it under your brand and permissions.
Why Mindrops for BI and dashboards
Reporting built into the operation
For India Post, role-based dashboards expose grievance trends and recurring patterns, with exports to CSV, Excel and PDF — reporting designed into the workflow from the start.
Trends that track data quality
Our bookkeeping validation platform charts finding counts period over period, so an accounting practice can see whether data-entry quality is improving.
Forecasting with a track record
We built a deep-learning manpower forecast for a power-distribution company that improved forecasting accuracy by 90% — the kind of model we add to BI when it pays off.
Engineers who own the data underneath
The same team builds the pipelines and models feeding each dashboard, so a wrong number is traced and fixed at its source.
Technologies we use
Data
PostgreSQL · MSSQL · Warehouse · dbt-style
BI
Dashboards · Self-serve BI · Embedded
AI
Forecasting · Anomaly detection
Cloud
AWS · Azure · GCP
Client reviews
AI vehicle monitoring
Computer vision at a mine gate records number plates, vehicle movements and trip counts for daily reporting.
From the client’s review
“Daily reports are ready on their own, so nobody has to sit and prepare them at the end of the shift.”
A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.
From the client’s review
“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
It is turning raw data into decisions — through clean data models, a defined metrics layer, and clear, interactive dashboards. Mindrops builds BI and self-serve analytics on a trustworthy data foundation.
What does Mindrops build for BI?
Clean data models, a governed metrics layer, decision dashboards, self-serve analytics, embedded analytics for a client’s products, and AI forecasting where it helps.
Why do dashboards disagree with each other?
Usually because metrics are defined differently in different places. Mindrops builds a single, governed metrics layer so every chart agrees.
Can business users self-serve?
Yes. Mindrops sets up self-serve BI so teams answer their own questions without waiting on the data team.
Can forecasting be added?
Yes. Where it adds value, Mindrops layers in forecasting and anomaly detection on top of the BI foundation.
What makes dashboards trustworthy?
The data behind them — Mindrops pairs this with data engineering for clean, reliable inputs.