AI, Data & Automation
Agents, GenAI, automation and data platforms
Software & Product
Custom platforms, web & mobile, modernisation
Cloud, Security & Reliability
Managed cloud, DevOps, cybersecurity and QA
E-commerce & Apps
Commerce platforms and on-demand apps
Digital Marketing
Search, AI visibility, paid media and lifecycle
Hire & Engagement
Dedicated engineers, teams and engagement models
Technologies
Languages, frameworks, mobile and cloud platforms
Mindrops keeps your applications and systems healthy — maintenance, monitoring, security patching and enhancements under clear SLAs — so issues are handled before they hurt.
Clients
A selection of the software Mindrops has designed and engineered for clients.
Government · GovTech
An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.
Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.
Government · GST
A History-of-Posting (HOP) system for employee posting history and establishment management, built and deployed by Mindrops.
Built, deployed and still maintained by Mindrops as the zone’s single source of truth for posting history.
SaaS · Influencer Marketing
A dedicated onshore and offshore Mindrops team built, upgraded and maintained the platform with Agile delivery — campaign matching, messaging and real-time reporting.
Maintained for 4+ years, scaling to 130,000+ influencers and 100,000+ brands on a network serving 16M+ users a month.
Mindrops keeps applications and systems running reliably after launch — fixing, patching, monitoring and improving them under agreed SLAs. The service covers the ongoing maintenance, monitoring, security and enhancement of software, so internal teams can focus on the business.
Bug fixes, updates and upkeep that keep applications stable and current.
Proactive monitoring and responsive support that catch issues early.
A steady stream of improvements so software keeps pace with the business.
Timely patching and updates to keep systems secure and compliant.
Defined response and resolution targets that clients can hold Mindrops to.
Operations across a client’s cloud and infrastructure, paired with managed cloud.
Organisations running important applications whose original developers have moved on, leaving no one to fix or change them safely.
Departments that need long-term, accountable support for systems of record, with clear SLAs and continuity of the people who know the system.
Teams spending their days on patches, tickets and small fixes while the projects the business is waiting for are delayed.
Applications on outdated frameworks or unpatched dependencies that need stabilising before they turn into an incident.
Recruitment site maintenance
An annual maintenance contract to stabilise an aviation recruitment website and fix its online application workflow, which has to hold up during active hiring drives.
From the client’s review
“Most aviation candidates apply through phones, and the fixes to the application flow reflected a practical understanding of that, not just surface-level design changes.”
Extra capacity for software and cloud
A Mindrops team working alongside the client’s own engineers on software development and cloud-based projects, brought in to add reliable delivery capacity.
From the client’s review
“Mindrops handled complex requirements with ease and added value throughout the project.”
Warehouse operations platform
A field app and web admin panel connecting material records, site expenses and reporting across warehouse locations.
From the client’s review
“Reporting that used to take a full day of compiling sheets is now a filtered download from the admin panel.”
Recruitment & candidate management
A recruitment platform with candidate registration, applications, admit cards and a central admin dashboard.
From the client’s review
“They designed it to handle high concurrent traffic during active recruitment drives, which was critical for us.”
Fintech lending platform
A customer app, vendor app and admin panel from one team, with KYC, CIBIL credit checks and automated loan approvals.
From the client’s review
“Fintech projects have a lot of layers and it was good to work with a team that understood the credit and lending side of things.”
Rural telehealth platform
A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.
From the client’s review
“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
Review code, infrastructure, dependencies, access and known issues, and document the system as it really is.
Patch critical vulnerabilities, set up monitoring and backups, and resolve the issues most likely to cause an outage.
Agree severity levels, response and resolution targets, escalation paths and the reporting you will receive.
Handle tickets, patching and monitoring under the SLA, and ship planned enhancements through a regular release cycle.
Tell us which systems need support and how critical they are. We will reply within one business day to plan a takeover audit.
An engineer will respond within one business day.
Have a defined scope? Get a quote
