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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

Read →
Global delivery
India · Belgium · UK

Three offices, three time zones.

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Governance, risk and compliance for ISO 27001, ISO 9001 and GDPR.

Mindrops builds the policies, controls and evidence that get you to ISO 27001, ISO 9001 and GDPR, as governance your teams can run day to day.

Clients

  • Cushman & Wakefield
  • Pacific Group
  • DLF Group
  • Barbeque Nation
  • The Coffee Bean & Tea Leaf

Selected projects

A selection of the software Mindrops has designed and engineered for clients.

Quick Commerce · Logistics

RocketZone — Rider Delivery App

A custom Android rider app with real-time order assignment, Google Maps navigation, COD collection tracking, returns and exchange pickups, and delivery proof.

Designed, built, tested and deployed between January and June 2026.

Total post offices1,65,000The largest postal network in the world

Government · GovTech

India Post — Grievance Redressal

An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.

Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.

Cafés in India50+outlets across India, served by the systems we builtBrewing since 1963

AI · Food & Beverage

BeanBot — The Coffee Bean & Tea Leaf

An embeddable AI chat assistant grounded in live catalogue and store data, with an “Order Now” action on every product and a no-code admin console for content and pricing.

Live across 50+ outlets in India, handling about 10,000 conversations a month and around 50 orders a day.

Governance, risk and compliance services

Mindrops builds and operationalises governance, risk and compliance (GRC) aligned to ISO 27001, ISO 9001 and GDPR — gap assessment, policy, controls, audit preparation and monitoring. The work delivers the framework of policies, controls, risk management and evidence that lets an organisation meet security and regulatory standards.

Gap assessment

Measure where an organisation stands against the standard and prioritise what to fix.

Policy & framework

Practical, usable policies and an operating model teams can follow.

Controls implementation

Technical and process controls implemented in your systems and workflows.

Audit preparation

Evidence, readiness and support through ISO 27001 and ISO 9001 audits.

Monitoring & assurance

Ongoing control monitoring so compliance holds between audits.

GDPR & data privacy

Data mapping, DPIAs and privacy controls aligned to GDPR.

Who our GRC service is for

First-time certification

Companies preparing for their first ISO 27001 or ISO 9001 audit, often because a customer or tender now requires it.

Deals slowed by questionnaires

Suppliers losing time — or contracts — to security questionnaires and due-diligence requests they can’t answer with evidence.

GDPR and data-privacy exposure

Organisations processing personal data of EU or UK residents that need data maps, DPIAs and privacy controls in place.

Controls that exist only on paper

Teams with policies written for a past audit that no longer match how systems and people actually work.

Why Mindrops for governance, risk and compliance

Certified to the same standards
Mindrops holds ISO 27001 and ISO 9001 and works under CMMI Level 3 processes, so we implement these frameworks with the experience of an organisation audited against them.
Controls implemented in your systems
We implement the technical and process controls — access reviews, logging, secure SDLC — together with the policies that describe them.
Controls mapped across standards
Controls are mapped across ISO 27001, ISO 9001 and GDPR, so a single piece of evidence can satisfy several requirements.
Testing behind the evidence
Our VAPT team tests the controls, so the evidence you show auditors is backed by hands-on assurance.
Technologies we use
Standards
ISO 27001 · ISO 9001 · GDPR · CMMI L3
Controls
Access control · Secure SDLC · Audit logging
Assurance
Monitoring · Evidence · VAPT

Client reviews

Extra capacity for software and cloud

A Mindrops team working alongside the client’s own engineers on software development and cloud-based projects, brought in to add reliable delivery capacity.

From the client’s review

“Mindrops handled complex requirements with ease and added value throughout the project.”
Harsh BihaniHead of Technology, Qzaark IndiaRead full review on Sortlist

Recruitment & candidate management

A recruitment platform with candidate registration, applications, admit cards and a central admin dashboard.

From the client’s review

“They designed it to handle high concurrent traffic during active recruitment drives, which was critical for us.”
AnujDirector, NIA Aviation Services Pvt. Ltd.Read full review on GoodFirms

Recruitment site maintenance

An annual maintenance contract to stabilise an aviation recruitment website and fix its online application workflow, which has to hold up during active hiring drives.

From the client’s review

“Most aviation candidates apply through phones, and the fixes to the application flow reflected a practical understanding of that, not just surface-level design changes.”
SuryaDirector, Bhartiya Aviation ServicesRead full review on Sortlist

Warehouse operations platform

A field app and web admin panel connecting material records, site expenses and reporting across warehouse locations.

From the client’s review

“Reporting that used to take a full day of compiling sheets is now a filtered download from the admin panel.”
Amit AgarwalDirector, Footprint WarehousingRead full review on Clutch

Fintech lending platform

A customer app, vendor app and admin panel from one team, with KYC, CIBIL credit checks and automated loan approvals.

From the client’s review

“Fintech projects have a lot of layers and it was good to work with a team that understood the credit and lending side of things.”
Shyam AryaDirector, Insto Fin Private LimitedRead full review on Sortlist

Rural telehealth platform

A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.

From the client’s review

“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
Rama RamanDirector, EonMedRead full review on Sortlist

More client reviews

How a GRC engagement runs

  1. 01 — Assess

    Gap assessment

    Measure current practice against the target standard and agree the scope, statement of applicability and a prioritised plan.

  2. 02 — Build

    Policies and controls

    Write usable policies and implement the technical and process controls the gaps call for.

  3. 03 — Prepare

    Evidence and internal audit

    Collect evidence, run an internal audit and close remaining findings before the certification body arrives.

  4. 04 — Sustain

    Monitor and improve

    Keep controls monitored and evidence current, with periodic reviews so compliance holds between audits.

Frequently asked questions

What is governance, risk and compliance (GRC)?
It is the framework of policies, controls, risk management and evidence that lets an organisation meet security and regulatory standards. Mindrops builds and operationalises GRC aligned to ISO 27001, ISO 9001 and GDPR.
Which standards does Mindrops cover?
ISO 27001, ISO 9001 and GDPR primarily, plus CMMI-aligned process maturity. Mindrops maps controls across them so effort is reused.
Does Mindrops also implement the controls?
Yes. Mindrops delivers the policy and framework and implements the technical and process controls — because controls only count if they run.
Can Mindrops get an organisation audit-ready?
Yes. Mindrops prepares evidence, closes gaps and supports the client through the audit itself.
How is this different from a one-off audit?
Mindrops builds governance that can be operated continuously, with monitoring — so compliance stays true between audits.
Does this connect to security testing?
Yes — assurance is stronger with hands-on testing. See penetration testing & VAPT and cybersecurity.

Contact us

Tell us which standard you are working towards and your target date. We will reply within one business day with a view on the gap and the path.

Book a consultation

An engineer will respond within one business day.

Have a defined scope? Get a quote

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