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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

Read →
Global delivery
India · Belgium · UK

Three offices, three time zones.

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Software, AI and cloud services for enterprises, governments and growing businesses.

Mindrops designs, builds and runs production software for enterprises, governments and growing businesses. Pick a category to see the specialised services inside it — or tell us the problem and we will point you to the right team.

Clients

  • Cushman & Wakefield
  • Pacific Group
  • DLF Group
  • Barbeque Nation
  • The Coffee Bean & Tea Leaf

Services by category

Mindrops is a software engineering and IT services company founded in 2016, with engineering teams in India and offices in Belgium and the UK. Its services fall into eight categories: custom software development, AI and data, cloud and DevOps, cybersecurity, mobile apps, e-commerce, digital marketing, and IT staff augmentation.

Selected projects

A selection of the software Mindrops has designed and engineered for clients.

Total post offices1,65,000The largest postal network in the world

Government · GovTech

India Post — Grievance Redressal

An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.

Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.

Restaurants230In 86 cities across 5 countriesListed on NSE and BSE

Enterprise · Food & Beverage

Barbeque Nation — Partner Portal

An ERP-integrated partner portal unifying vendor onboarding with GST, PAN, FSSAI and MSME checks, multi-stakeholder approvals, contract lifecycle management and a live vendor ledger.

Vendor, contract and finance operations digitized at scale in one dual portal for internal teams and vendors, with the ERP kept as the system of record.

Cafés in India50+outlets across India, served by the systems we builtBrewing since 1963

AI · Food & Beverage

BeanBot — The Coffee Bean & Tea Leaf

An embeddable AI chat assistant grounded in live catalogue and store data, with an “Order Now” action on every product and a no-code admin console for content and pricing.

Live across 50+ outlets in India, handling about 10,000 conversations a month and around 50 orders a day.

Extraction accuracy99%with human-in-the-loop review, on tens of thousands of documents a monthUK accountancy

AI · Accounting

Caelum AI — Document Processing

A Mindrops document-intelligence product that extracts transactions, line items, totals and dates to Excel, CSV, JSON or XML through a REST API, with human-in-the-loop review.

Delivers 99% extraction accuracy on supported documents across bank statements, invoices and receipts.

SaaS · Influencer Marketing

Activate by Bloglovin'

A dedicated onshore and offshore Mindrops team built, upgraded and maintained the platform with Agile delivery — campaign matching, messaging and real-time reporting.

Maintained for 4+ years, scaling to 130,000+ influencers and 100,000+ brands on a network serving 16M+ users a month.

Quick Commerce · Logistics

RocketZone — Rider Delivery App

A custom Android rider app with real-time order assignment, Google Maps navigation, COD collection tracking, returns and exchange pickups, and delivery proof.

Designed, built, tested and deployed between January and June 2026.

Why Mindrops

Senior engineers
Work with engineers who take responsibility for architecture, technical decisions and delivery.
Defined delivery process
Defined delivery processes, code reviews and quality checks keep your project structured and accountable.
Security reviews and testing
Threat modelling, code review and security testing inform how your software is designed and built.
Ownership and handover
You own the source code, documentation and infrastructure configuration, with a clear handover.

Client reviews

Warehouse operations platform

A field app and web admin panel connecting material records, site expenses and reporting across warehouse locations.

From the client’s review

“Reporting that used to take a full day of compiling sheets is now a filtered download from the admin panel.”
Amit AgarwalDirector, Footprint WarehousingRead full review on Clutch

AI vehicle monitoring

Computer vision at a mine gate records number plates, vehicle movements and trip counts for daily reporting.

From the client’s review

“Daily reports are ready on their own, so nobody has to sit and prepare them at the end of the shift.”
Ashok Kumar SinghOwner, M/s Mineshaft Traders & ConsultantRead full review on DesignRush

Website for a water treatment manufacturer

A website rebuilt from scratch for a maker of water treatment products, organised by segment (residential, commercial, industrial, municipal and agricultural) with a visible certifications section.

From the client’s review

“Segment wise product split is what we liked most, made browsing so much easier for both us and our customers.”
Umesh AgrawalDirector, Pure N Safe Private LimitedRead full review on Sortlist

Food delivery ecosystem

Customer, restaurant-partner and rider apps, an admin panel and a marketing website for a pure-vegetarian delivery service, built from scratch.

From the client’s review

“The customer app, restaurant app, and rider app all feel like they belong to the same ecosystem rather than being built separately and assembled later.”
Jatin AggrawalCo-Founder, Vezito Private Ltd.Read full review on Sortlist

Food export storefront

An eCommerce website for an Indian food brand that sold through catalogues and enquiries: makhana, spices, dry fruits and gift hampers in clear collections, with bulk quote requests from export buyers.

From the client’s review

“Feedback during the build was turned around the same day, and the mobile layout was checked properly before the site went live.”
Ankit AgarwalOwner, Flavour FussionRead full review on Sortlist

AI invoice extraction

Vendor invoices are read and extracted automatically, stored, and passed to the accounting tools the finance team already uses.

From the client’s review

“The AI extraction they built works reliably with different invoice formats which was the main thing we needed.”
Keshpal YadavEmployee, VRV Hospitality Private LimitedRead full review on Sortlist

Website and SEO for a manufacturer

A first website, SEO, blog and social media setup for a plywood and flush-door manufacturer selling to buyers across India, with product categories organised around how buyers search.

From the client’s review

“The SEO setup ran alongside the build rather than after, giving the site a working foundation at launch.”
Amit GuptaDirector, MRS Woodcraft Pvt. Ltd.Read full review on Sortlist

Fintech lending platform

A customer app, vendor app and admin panel from one team, with KYC, CIBIL credit checks and automated loan approvals.

From the client’s review

“Fintech projects have a lot of layers and it was good to work with a team that understood the credit and lending side of things.”
Shyam AryaDirector, Insto Fin Private LimitedRead full review on Sortlist

Shopify store for a jewellery brand

A Shopify store for a brand with no online shop yet: collection structure, payment setup and product pages that match a premium jewellery line on every screen size.

From the client’s review

“The layout gave each piece enough space to be appreciated visually without the page feeling sparse or unfinished.”
Aanchal SharmaOwner, Ehsaas JewelleryRead full review on Sortlist

Phone resale app

iPhone and Android apps for selling a used phone in Delhi, from choosing the model and answering condition questions to price, pickup booking and payment.

From the client’s review

“Instead of building our first list as it was, the Mindrops team tested it, found it too long and cut it down until a new user could finish it easily.”
Ms. AnjuDirector, KineketRead full review on Sortlist

More client reviews

Frequently asked questions

How much does a project cost?
Pricing depends on scope, complexity and the engagement model. After an initial discovery, we provide a written estimate and recommend a suitable approach.
How long will my project take?
We agree milestones and a first-release plan after understanding the scope. Work is delivered in increments so you can review progress throughout the build.
Who owns the code and intellectual property?
Ownership and handover are defined in your agreement. We provide the agreed source code, documentation and infrastructure configuration; third-party components retain their applicable licences.
How will we work together?
Regular demonstrations and a shared delivery plan keep progress visible. Communication channels, review points and responsibilities are agreed at the start.
What happens after launch?
Ongoing engineering, maintenance and managed support can be arranged around your needs. Coverage, responsibilities and service levels are agreed for your project.
How do we get started?
Share what you want to build or improve. We review the requirements with you and agree the next step, usually an initial discovery conversation.

Contact us

Describe what you need to build, fix or run. An engineer reviews every enquiry and replies within one business day with the right next step.

Talk to an engineer

An engineer will respond within one business day.

Have a defined scope? Get a quote

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