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AI · Accounting
Caelum AI — Document Processing

99% · Extraction accuracy

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

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Flagship · GovTech
India Post — grievance system

Pan-India, awarded via GeM (Nov 2025).

Read →
Global delivery
India · Belgium · UK

Three offices, three time zones.

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Custom software for enterprise and government operations.

Mindrops designs and engineers production-grade platforms — web & SaaS products, internal systems, AI-powered tools and integrations — for enterprises and governments that need software to be fast, secure, and built to last.

Clients

  • Unilever
  • Cushman & Wakefield
  • The Coffee Bean & Tea Leaf
  • World Food Programme
  • UNDP India
  • Anton Paar
  • Unilever
  • Anton Paar
  • Cushman & Wakefield
  • World Food Programme
  • UNDP India
  • The Coffee Bean & Tea Leaf
  • India Post
  • Hero MotoCorp
  • Unilever
  • DLF
  • Barbeque Nation
  • The Coffee Bean & Tea Leaf

Custom software development is the design and engineering of applications built specifically for your processes, data and users. Mindrops scopes, builds, ships and supports custom platforms end to end, with engineering teams in India serving clients across the UK, Europe and worldwide.

Software and platform engineering services

Start with the service that matches the problem in front of you — a new product or SaaS platform, a core business system, an old platform to modernise or a specialised build — and draw on the others as the work grows.

Applications & SaaS

Business Systems & Integration

Modernisation & Quality

Specialised Platforms

Selected projects

Software Mindrops has designed and built for clients in this area.

Extraction accuracy99%with human-in-the-loop review, on tens of thousands of documents a monthUK accountancy

AI · Accounting

Caelum AI — Document Processing

A Mindrops document-intelligence product that extracts transactions, line items, totals and dates to Excel, CSV, JSON or XML through a REST API, with human-in-the-loop review.

Delivers 99% extraction accuracy on supported documents across bank statements, invoices and receipts.

Influencers on the platform130,000+and 100,000+ brands, on a network serving 16M+ users a monthMaintained 4+ years

SaaS · AI Influencer Marketing

Activate by Bloglovin' — AI influencer marketing platform

A dedicated onshore and offshore Mindrops team built, upgraded and maintained the platform with Agile delivery — AI matching of creators with brands on data from the Facebook, Instagram, Pinterest, X, YouTube and Google Analytics APIs, plus messaging and real-time reporting.

Maintained for 4+ years, scaling to 130,000+ influencers and 100,000+ brands on a network serving 16M+ users a month.

Total post offices1,65,000The largest postal network in the world

Government · GovTech

India Post — Grievance Redressal

An AI-automated platform on Mindrops’ LazyMonkey foundation that categorises, prioritises, routes and auto-responds to every grievance, with one SLA-tracked record for central and regional teams.

Awarded via GeM (Nov 2025), it auto-triages thousands of grievances a day for a network of 1.5 lakh+ post offices.

Healthcare · SaaS

Diflexmo — Lab & Clinic Scheduling

A multi-tenant scheduler in Angular and .NET Core with self-booking for patients, a day, week and month calendar for staff with overrides and absences, Azure single sign-on, calendar sync and real-time updates over SignalR; we also worked on its template manager and client portal.

See all case studies

Our engineering capabilities

Architecture & data modelling

Multi-tenant and modular architectures, with data models designed for the reporting and integrations you will need after the first release.

Workflow & approval engines

Configurable routing, multi-stakeholder approvals and SLA clocks that replace email chains, spreadsheet trackers and manual hand-offs.

Applied AI inside the product

OCR and LLM extraction with human confirmation, plain-English rule builders and anomaly detection, built into the workflow itself.

Integration with systems of record

Portals and apps that read from your ERP, finance or HR systems in real time and write back only at validated gates.

Access control & audit trails

Role scopes per module, OTP/JWT authentication and a log of every critical action, delivered under a secure SDLC with code review and VAPT.

Run, maintain & extend

Documentation, monitoring and post-launch maintenance, enhancements or managed support, so the platform keeps evolving after go-live.

Why Mindrops for custom software

Systems that run daily operations
Our builds are the systems teams work in every day: a nine-module services ERP, a vendor partner portal for Barbeque Nation and field-monitoring apps for BECIL.
Systems maintained for years
We built and maintained Activate by Bloglovin’ for more than four years and still maintain the Central Goods and Services Tax (CGST) HOP system — we design for the years after launch.
Our own software products
Mindrops builds and operates its own products — Caelum AI, LazyMonkey and TrustCircles — and brings that product discipline to client builds.
Assessment and procurement
CMMI Level 3 processes, a secure SDLC with code review and VAPT, and GeM-verified seller status give enterprise and government buyers a defined way of working to evaluate.
Technologies we use
Frontend
React 19 · TypeScript · Next.js · Vite · Tailwind
Backend
Node.js · Express · Python · FastAPI · Prisma · .NET
Data & messaging
PostgreSQL · MySQL · MSSQL · Redis · BullMQ
AI & ML
OpenAI / LLMs · OCR · RAG · Anomaly detection
Cloud & DevOps
AWS · Azure · Docker · CI/CD · Serverless
Integration & security
REST APIs · SSO / JWT · Webhooks · Multi-tenant

Client reviews

Extra capacity for software and cloud

A Mindrops team working alongside the client’s own engineers on software development and cloud-based projects, brought in to add reliable delivery capacity.

From the client’s review

“Mindrops handled complex requirements with ease and added value throughout the project.”
Harsh BihaniHead of Technology, Qzaark IndiaRead full review on Sortlist

Warehouse operations platform

A field app and web admin panel connecting material records, site expenses and reporting across warehouse locations.

From the client’s review

“Reporting that used to take a full day of compiling sheets is now a filtered download from the admin panel.”
Amit AgarwalDirector, Footprint WarehousingRead full review on Clutch

Recruitment & candidate management

A recruitment platform with candidate registration, applications, admit cards and a central admin dashboard.

From the client’s review

“They designed it to handle high concurrent traffic during active recruitment drives, which was critical for us.”
AnujDirector, NIA Aviation Services Pvt. Ltd.Read full review on GoodFirms

AI invoice extraction

Vendor invoices are read and extracted automatically, stored, and passed to the accounting tools the finance team already uses.

From the client’s review

“The AI extraction they built works reliably with different invoice formats which was the main thing we needed.”
Keshpal YadavEmployee, VRV Hospitality Private LimitedRead full review on Sortlist

Fintech lending platform

A customer app, vendor app and admin panel from one team, with KYC, CIBIL credit checks and automated loan approvals.

From the client’s review

“Fintech projects have a lot of layers and it was good to work with a team that understood the credit and lending side of things.”
Shyam AryaDirector, Insto Fin Private LimitedRead full review on Sortlist

Food delivery ecosystem

Customer, restaurant-partner and rider apps, an admin panel and a marketing website for a pure-vegetarian delivery service, built from scratch.

From the client’s review

“The customer app, restaurant app, and rider app all feel like they belong to the same ecosystem rather than being built separately and assembled later.”
Jatin AggrawalCo-Founder, Vezito Private Ltd.Read full review on Sortlist

Rural telehealth platform

A mobile app, website and admin dashboard connecting patients in rural and semi-urban India with doctors, with video consultations, digital prescriptions and patient registration.

From the client’s review

“The UI/UX design process was collaborative and they kept the end user in mind throughout, which mattered a lot for a platform targeting rural users.”
Rama RamanDirector, EonMedRead full review on Sortlist

Pet care marketplace

One platform replacing scattered tools for pet food ordering, walker bookings, vet consultations and adoption listings, with customer features and a vendor management backend.

From the client’s review

“The vendor and admin management setup stood out most, since it needed to handle walkers, trainers, cafés, and diagnostic labs within one consistent system.”
Vikas ShokeenDirector, Petinfy (JAVI Services LLP)Read full review on Sortlist

Ordering app for a fabric trader

A mobile app for vendors to browse and order fabrics on their own, plus an admin panel to track orders, payments and stock, for a trading business in Delhi’s Ram Bazar.

From the client’s review

“Fabric buyers need GSM, width, and color options visible before deciding — Mindrops built the catalogue layout around that without needing much explanation from our side.”
Chirag VaswaniProprietor, LROP FabricsRead full review on Sortlist

Recruitment site maintenance

An annual maintenance contract to stabilise an aviation recruitment website and fix its online application workflow, which has to hold up during active hiring drives.

From the client’s review

“Most aviation candidates apply through phones, and the fixes to the application flow reflected a practical understanding of that, not just surface-level design changes.”
SuryaDirector, Bhartiya Aviation ServicesRead full review on Sortlist
See all reviews

How we deliver custom software

  1. 01 — Scope

    Discovery & estimate

    We map workflows, users, systems of record and constraints, then return a scoped estimate, a recommended engagement model and a defined first release.

  2. 02 — Architect

    Data model & integrations

    We settle the data model, roles and integration points before screens, because those are the decisions that are most expensive to change later.

  3. 03 — Build

    Testable increments

    Modules ship in reviewable increments with automated tests and demos on staging, so priorities can be adjusted between releases.

  4. 04 — Support

    Launch, handover & maintenance

    We deploy, hand over code and documentation, and stay on for maintenance, enhancements or managed support if you want us to.

Frequently asked questions

Talk to our team

Message, call or email us about your project. We'll go through your objectives, suggest the most cost-effective approach and give you a rough timeline and cost.

Reach out today. We'll get back to you as quickly as possible.

What is custom software development?
It is the design and engineering of applications built specifically for your processes, data and users. We scope, build and support software around your exact requirements.
Which of these services is right for our project?
It depends on the problem. Choose custom web applications or product engineering for new platforms, ERP or CRM development for core operations, and API integration or legacy modernization for systems you already run. If it is unclear, discovery identifies the right mix.
What does a custom software project typically include?
Usually discovery, architecture, UX and UI design, development, QA and test automation, deployment, documentation and handover. Integrations, data migration and post-launch support are added where the project needs them, and scope, a first release and acceptance criteria are agreed before the build begins.
How is custom software priced?
Pricing is based on scope. A discovery and scoping step produces a scoped estimate, and the work then runs on the model that fits: fixed scope for well-defined requirements, time & materials when scope will evolve, or a dedicated team for an ongoing roadmap. See engagement models.
How long does a custom software project take?
It depends on scope, the number of integrations and how much existing data has to migrate. The timeline is agreed during discovery, and work ships in increments, so a first usable release goes live before the full scope is complete.
What support do you provide after launch?
Maintenance, enhancements and managed support, including annual maintenance contracts (AMC) for systems that need ongoing care. You own the source code, documentation and infrastructure configuration, so you can also take support in-house after a full handover.
Can you work with our existing systems and add AI?
Yes. We integrate with existing databases, ERPs and third-party APIs, and build AI features such as OCR, LLM extraction and anomaly detection into production software — see Caelum AI and our Generative AI services.

Talk to our team

Get a quick view of the approach, timeline and cost for your idea.

We'll get back to you as quickly as possible.

Related insights

Contact us

Share the workflows, users and systems involved. An engineer will reply as quickly as possible with questions and a proposed route to a scoped estimate.

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